Free Shipping over 150$ SGD within Singapore
Overseas Shipping available
Styled more than 20,000 clients
Video Shopping Experience available
Bespoke Quality
Tailoring & Alteration Services Available
10 % Discount Website-wise. New Shoppers Enjoy Additional 10% Discount on 1st order (Code-WELCOME10)
  • Where is Jinders located?
    • 153 Selegie road, Singapore 188316
    • Alternatively the nearest MRT Station would be Little India, Dhoby Ghaut, Bencoolen and Bras Basah.
  • What are our operational timings?
    • Monday              11.30am – 8.30pm
    • Tuesday             11.30am – 8.30pm
    • Wednesday        11.30am – 8.30pm
    • Thursday            11.30am – 8.30pm
    • Friday                 11.30am – 8.30pm
    • Saturday             11.30am – 8.30pm
    • Sunday               12pm – 7pm 
    • Public Holidays   12pm – 7pm
  • Do we have alteration services & is this chargeable?
    • Yes, we do. However, tailors are only available on Saturdays and we charge depending on the item.
    • Additional charges will be included if the alteration that is required is complicated.
  • What is the exchange & refund policy?
    • We accept an exchange within a week from the date of purchase.
    • However we do not do refunds.
  • Do we accept items that are not from Jinders for alterations?

    We apologise, but we do not.

  • Do you need an appointment to visit Jinders?

    No, we accept walk-ins

  • What payment methods do we accept?

    NETS, Cash, Masters, Visa, PayNow/PayLah

  • How do I know which size fits me?

    You can refer to the size chart below

    In case you need any assistance, connect with us

     

  • Do you ship globally?
    • Yes, we do ship locally and globally.
    • International delivery charge depends on the country and weight of the item.
  • How long does it take for an online order to arrive?

    It depends on which mode of delivery you opt for:

    Standard delivery:    4 days – 6 days

    Express delivery:      2 hours – 48 hours

  • Will my personal information be kept confidential?

    All customers’ personal information will be strictly kept private and confidential.

  • How can I track my order?
    • You will receive the tracking details once the order is dispatched from the shop. 

     

  • Having trouble placing your order?

    We’re sorry you are having trouble placing your order. Let us assist you through this process. 

    Feel free to contact us

    Our team will resolve your issues swiftly. We aim to get back to you within 24 hours.

  • Delivery has not arrived yet?

    We’re sorry to hear that! In case your delivery has not arrived on time, you can contact us with your order number and our team will get back to you regarding the status of your order or reschedule the delivery at a time that suits you. We will get back to you within 24 hours. 

    Feel free to contact us

  • Not being able to complete your order via website due to payment or any other technical glitch?

    We’re sorry you are having trouble placing your order. Let us assist you through this process. So get in touch with us and we will help you complete your sake and send you a payment link if required. 

    Feel free to contact us

    Our team will resolve your issues swiftly. We aim to get back to you within  24 hours

  • HOW TO TAKE YOUR MEASUREMENT?
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