Terms & Conditions

1. Information About Us

1.1 jinders.com.sg is a site operated by Jinders Pte Ltd. We are registered in Singapore under the Business Registration Number 200411676H and with our registered office at 153 Selegie Road, Singapore 188316.

2. Service Availability

2.1 Our site is only intended for use by people residing, businesses, and companies in Singapore (“the Serviced Country”). We do not accept orders from individuals outside of the Serviced Country.

3. Your Status

3.1 By placing an order through our site or on the telephone, you warrant that:

3.1.1 You are legally capable of entering into binding contracts;

3.1.2 You are resident in the Serviced Country.

4. How the Contract is formed between You and Us

4.1 After placing an online order, you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All telephone and on-line orders are subject to acceptance by us, and we will confirm such acceptance with you either during our telephone conversation or email. The contract between us (“the Contract”) will only be formed when we deliver the items to you.

4.2 Subjected to actual stock availability, item orders may be replaced with alternatives subjected to a verbal or written confirmation with you. For items that cannot be replaced, we will contact you to give you the option to cancel. If payment has been made, you will be refunded the amount paid.

4.3 All orders placed online will be fulfilled within 3-5 business days unless otherwise advised. Business days exclude Saturday, Sunday and Public Holidays.

4.4 You are obliged to make payment in FULL by the payment option you select when you check out your orders.

4.5 Each batch of goods may differ due to manufacturing constraints. In the event if you are not satisfied with any products, you may return to us within 7 days after delivery. The Product must be unused in the Original condition and it must not be pre-order product. Please refer to our refund policy stated under “Our Refunds Policy”.

5. Our Status

5.1 We may provide links on our site to the websites of other companies, whether affiliated with us or not. We cannot give any undertaking that the products you purchase from companies to whose website we have provided a link will be of satisfactory quality.

6. Price and Payment

6.1 The price of any Products will be as quoted on our site from time to time, except in cases of obvious error.

6.2 Our site contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a Product’s correct price is less than our stated price, we will charge the lower amount when dispatching the Product to you. If a Product’s correct price is higher than the price stated on our site we might at our discretion decide to honour the lower (incorrect) price or either contact you for instructions before dispatching the Product, or reject your order and notify you of such rejection.

6.3 We are under no obligation to provide the Product to you at the incorrect (lower) price even after we have provided you with an email confirmation.

7. Our Refunds Policy

7.1 When you return a Product to us (for instance, because you have cancelled the Contract between us, or have notified us that you do not agree to any change in these Terms and Conditions or in any of our Policies, or because you claim that the Product is defective, or you are not satisfied with the Product), we will examine the returned Product. Provided we are satisfied with the condition of the Product following our examination, we will either replace the item (if returned owing to a defect) or provide you with a refund. If you have requested a refund we will usually refund any money received from you using the same method originally used to pay. We will process the refund as soon as possible.

7.2 Products returned by you because of a defect or within the seven-day cooling-off period will be refunded in full after delivery costs have been deducted.

7.3 A claim by you that the quantity of the Products delivered falls short of the quantity ordered shall be notified to us within 2 days from the date of delivery. If you do not notify us accordingly, we shall have no liability in respect of such shortfall and you shall be bound to pay the price as if the Products had been delivered in accordance with the Contract.

7.4 The cost of return transportation is at your expense.

8. Our Liability

8.1 We warrant to you that any Product purchased from us through our site is of satisfactory quality.

8.2 Our liability in connection with any Product purchased through our site is strictly limited to the purchase price of that Product.

8.3 Unless otherwise stated, all products warranty will be covered by the respective brand owner.

9. Notices

9.1 All notices given by you to us must be given to Jinders Pte Ltd at 153 Selegie Road, Singapore 188316. We may give notice to you either via an e-mail or postal address that you provided to us when placing an order.

10. Events Outside our Control

10.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (“Force Majeure Event”).

10.2 A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:

10.2.1 strikes, lock-outs or other industrial action;

10.2.2 civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;

10.2.3 fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;

10.2.4 impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;

10.2.5 impossibility of the use of public or private telecommunications networks; or

10.2.6 the acts, decrees, legislation, regulations or restrictions of any government.

10.3 Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.

11. Waiver

11.1 If we fail, at any time during the term of a Contract, to insist upon the strict performance of any of your obligations under the Contract or any of these Terms and Conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.

11.2 A waiver by us of any default shall not constitute a waiver of any subsequent default.

11.3 No waiver by us of any of these Terms and Conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.

12. Severability

12.1 If any of these Terms and Conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

13. Entire Agreement

13.1 These Terms and Conditions and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.

13.2 We each acknowledge that, in entering into a Contract, neither of us has relied on any representation, undertaking or promise given by the other and that nothing may be implied from anything said or written in negotiations between us prior to such Contract except as expressly stated in these Terms and Conditions.

13.3 Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any Contract (unless such untrue statement was made fraudulently) and the other party’s only remedy shall be for breach of contract as provided in these Terms and Conditions.

14. Our Right to Vary these Terms and Conditions

14.1 We have the right to revise and amend these Terms and Conditions from time to time.

14.2 You will be subject to the Policies and Terms and Conditions in force at the time that you order Products from us, unless any change to those Policies or these Terms and Conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those Policies or these Terms and Conditions before we provide you with the Dispatch Confirmation (in which case we have the right to assume that you have accepted the change to the Terms and Conditions, unless you notify us to the contrary within seven working days of receipt by you of the Products).

15. Law and Jurisdiction

15.1 Contracts for the purchase of Products through our site will be governed by the Law of Singapore. Any dispute arising from, or related to, such Contracts shall be subject to the non-exclusive jurisdiction of the Courts of The Republic of Singapore.

TERMS AND CONDITIONS

SHIPPING AND DELIVERY

In Jinder’s we always strive to accommodate our customers requirements to the fullest hence, we ship locally and internationally. (Eg; Australia, Malaysia, India, etc.)

Local Delivery-

Local Singapore orders, standard delivery costs $4 per parcel and will take 4 – 6 working days to receive from the date of dispatch.
Alternatively, Express delivery is also available and costs $12 per parcel and will take 2 hours – 48 hours to receive from the time of dispatch.
Same day delivery is possible under Express Shipping as it takes a minimum of 4 hours to be delivered but it is not always possible in every situation. You are advised to drop us a message or give us a call if you require same day delivery so that we are instantly notified.
However, do take note that the delivery prices mentioned above are basic rates and an additional charge will be included if it exceeds a certain weight.
For standard delivery, you will receive the tracking details from the courier company once the orders are dispatched from Jinder’s shop.
For Express delivery, you will receive the tracking details from Jinder’s team itself once the orders are dispatched from Jinder’s shop.
We do not deliver to multiple addresses in a single order. Hence, we encourage our customers to place separate orders if they want it to be delivered to multiple addresses.
In any case, if you have already placed an order and paid for the item online but you were notified that the item is out of stock. You are entitled to a full refund for the item that was declared out of stock.

International Delivery-

International delivery charges depend on the location and weight of the item.
The estimated duration for international customers to receive their parcel will roughly take 1 week to 10 days. Do expect delays during the peak season.

Do let us know if the shipment is Urgent.

However, do take note that the delivery prices mentioned above are basic rates and an additional charge will be included if it exceeds a certain weight.
For standard delivery, you will receive the tracking details from the courier company once the orders are dispatched from Jinder’s shop.
We do not deliver to multiple addresses in a single order. Hence, we encourage our customers to place separate orders if they want it to be delivered to multiple addresses.
In any case, if you have already placed an order and paid for the item online but you were notified after which it was out of stock, you are eligible to get a full refund for the item that was out of stock.

In case you need any assistance, connect with us.

EXCHANGE AND REFUND

We do not refund items that are bought from Jinder’s store.
However, we accept exchange from online and shop purchases within a week from the date of purchase.
For online orders, you are eligible for a refund if you have placed an order and paid for an item that was initially out of stock on the website.
Refunds will be made to the customers through the same mode of payment.
Exchanges for online purchase, customers are advised to head down to Jinder’s store to make the exchange.
In the event the product delivered to you is the wrong product, kindly give us a call to notify us as soon as possible. Our Jinder’s team will take the appropriate action.

In case you need any assistance, connect with us:

CONTACT US

Call Us : 6336 0230
Whatsapp: +65 9694 0311 / +65 9375 1136
E-mail: hellojinders@gmail.com
Chat With Us: 24hrs live chat

CONNECT WITH US

STORE LOCATION

153 Selegie road, Singapore 188316

The nearest MRT station would be Little India, Dhoby Ghaut, Bencoolen and Bras Basah.

WE ACCEPT

– Cash
– Mastercard
– Visa
– Nets
– PayNow
– PayLah